Our website online store is committed to providing customers with high-quality products and a satisfying shopping experience. If you are not satisfied with your purchase or need a refund or return, please carefully read the following refund and returns policy:
- Refund Policy:
- If you are not satisfied with your purchase or there is any quality issue, please contact our customer service team within 7 days of receiving the product.
- To receive a refund, please ensure the product is unused, unwashed, and in its original packaging with tags attached.
- Refunds will be processed upon receiving the returned product and confirming it meets the refund criteria. The refund will be issued to your original payment method.
- Return Policy:
- If you need to return a product, please contact our customer service team within 14 days of receiving the product.
- To initiate a return, ensure the product is unused, unwashed, and in its original packaging with tags attached.
- Please note that return shipping costs will be the responsibility of the customer, unless there is a quality issue or shipping error.
- Refund and Return Process:
- Contact our customer service team via email ( [email protected] ) with your order number and reason for refund/return.
- Our customer service team will guide you through the refund or return process and provide necessary support and guidance.
Please be aware that refund and return policies may vary based on the category and condition of the product. We reserve the right to make the final interpretation.
If you have any questions about the refund and return policy or need further assistance, feel free to contact our customer service team. Thank you for choosing our clothing online store for your shopping needs!